![]() ![]() Access the microphone properties by double-clicking on the default device, or right-click on it, and select Properties.ħ. Please continue with the troubleshooting steps below.Ħ. If you do not see green color in the bars, your microphone is not picking up sound. Speak out loud and look for green to move up through the bars.ĥ. To the right of the default device, there will be gray bars. ![]() ![]() It will have a green checkmark next to it.Ĥ. In the Sound window that opens, look for your Default device. Select the option, Recording devices, from the list that opens.ģ. Right-click on the Sound icon, typically located at the bottom-right of your screen.Ģ. On a Windows computer, there are two different ways you can access your microphone settings: from your Sound icon or your Control Panel. Please note: If you are in a Live interview and you see a US LOCAL, TOLL FREE, and an INTERNATIONAL option for phone numbers, your interview's audio will be through your phone and not your computer. Use these steps to check your microphone settings: Additionally, ensure you make noise during the equipment test. If the microphone is failing the equipment test or if you cannot hear yourself, close any other programs that may be using your microphone like Skype, etc. ![]()
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